Tag: Customer Experience

Employee Spotlight: Meet Deborah Degillio

What is the difference between assistance and affordability and why is it important to make…

Deb Degillio

Customer Service

American Water Launches New, Improved Digital Features to Benefit Customers

American Water successfully launched several new digital features to provide customers an improved customer experience.…

Joseph Szafran


Our Customers, Our Priority: Celebrating Members of the American Water Customer Experience Team

They’re the voices at the other end of your calls, the faces behind our emails…

Alex M. Water

Customer Service

American Water - We Keep Life Flowing

American Water employees are so proud to serve our customers. We are relied upon to…

Doug Brand

Infrastructure Investment