American Water Publishes 2021 Inclusion, Diversity & Equity Report and ESG Data Summary; Launches Interactive ID&E Website

American Water recently announced that it has published its 2021 Inclusion, Diversity & Equity (ID&E) report and interactive website along with its Environmental, Social and Governance (ESG) Data Summary as part of the company’s commitment to data transparency and sharing timely information on key diversity and ESG metrics.

“We are pleased to issue these key data metrics and offer additional information on our ESG and ID&E journey,” said Susan Hardwick, president, CEO and CFO of American Water. “We know many of our stakeholders look for measurable progress in both areas and want to invest with companies that are actively committed to the betterment of society and making a positive environmental impact in the communities they serve.”

The 2021 ID&E report includes the company’s consolidated EEO-1 data for American Water for 2020 as well as other key diversity metrics. The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website,, that communicates the company’s efforts to build an inclusive workplace. The new website will be updated quarterly to reflect current workforce diversity data.

“American Water believes that ID&E are essential elements to our success,” said Melanie Kennedy, executive vice president and chief human resources officer. “We are more successful when our workforce reflects the communities we serve, which is why we are committed to building a safe, healthy, and inclusive organization with a highly skilled and diverse workforce.”

The second annual installment of the ESG Data Summary can be found on the Sustainability section of our investor relations website at  The ESG Data Summary shares numerous metrics for 2021, including progress toward American Water’s Scope 1 and Scope 2 greenhouse gas emissions targets. In addition, the Company will begin refreshing its materiality assessment to align ESG efforts with stakeholder priorities and results will be published in its 2021-2022 Sustainability Report.

American Water has received various awards in recognition of its commitment to ID&E and ESG: 

  • S&P Global Ratings ESG Evaluation score of 87 (out of 100); highest score given to a U.S. Utility and 3rd highest globally
  • Corporate Knights’ 18th annual Global 100 list of the World’s Most Sustainable Corporations for 3rd consecutive year; top-ranked water utility company
  • Barron’s 100 Most Sustainable Companies for 2022
  • 2022 DiversityInc Top Utility
  • Top scoring company on the Disability Equality Index for 3rd consecutive year
  • Top 100 Best for Vets Employers by Military Times
  • Included in the 2021 Bloomberg Gender Equality Index for 4th consecutive year

In addition, and for the first time, American Water was also recognized this week by DiversityInc as one of the 2022 Top 50 Companies for Diversity. The company was ranked 6th out of 8 for Top Utilities. Noteworthy companies are judged by criteria in the following areas: Human Capital Diversity Metrics; Leadership Accountability; Talent Programs; Workplace Practices; Supplier Diversity and Philanthropy.